Introduction

 

Graceland started with a husband and wife team, Daniel and Valorie Burnett, and has expanded to a sizable panel of what we consider remarkable employees. We opened with the hopes of offering to our patrons the best financial service possible. In April 2005, Graceland Rentals was founded at the request of other manufacturing companies. Willingness to partner with customers for mutual success and a determination to find just the right business solution for customers became hallmarks for consistent growth. Graceland expanded from the rental field to a broad-based manufacturing company, combining asset knowledge, structuring expertise, flexibility and capital, with a dedication to provide world-class service to customers. Established on basic business values, Graceland is committed to providing comprehensive Rent-To-Own services and cash sales to a wide cross-section of the overall community. Clients who partner with Graceland for their residential and business needs vary widely, from small business enterprises needing an office, or extra storage in the back yard of one’s home, to getaway cabins on the lake.

 

Part of Graceland’s unique customer focus is the currently expanding number of dealer locations, coupled with truly superior customer service. With currently more than 365 dealers serving 15 states, and over 30,000 satisfied RTO [Rent-To-Own] customers. Graceland possesses the financial resources, industry expertise and product knowledge to serve the needs of our customers in a broad range. Our Rental contracts range from just a few hundred dollars, to several thousand dollar transactions. Additionally, Graceland Rental has the capability to manage the processing center side for its private label RTO customers.

 

We've achieved our initial goals and are now proudly serving many repeat customers. Our customers look to us for great quality and incredible service. We try to deliver on these expectations every time. We believe that your satisfaction should be guaranteed. Looking to the future we are very optimistic. We only ask for God's favor and His divine guidance. We know that we need God's grace as our company sets and achieves new goals and heads into new territory.

 

Mission Statement

 

In order to be a successful business we must always remember that a consistent high level of performance of the business is necessary to maintain the confidence of our valued customers, while providing the very best built portable building that money can buy (the best in the industry). “LOOK FOR THE G” for Quality and Affordability!

 

1st Customers

QualityCustomers are the very reason that any company exists and this can never be forgotten or taken for granted. Every day and on every project we must continually strive to earn our customers business through exceptional service, personal care and attention with innovative approaches to business. To supply our customers with the highest quality of services and products on a continually improving basis through highly motivated, thoroughly trained and empowered employees with the goal of consistently meeting our stockholder’s expectation.

 

2nd Employees

People are the greatest asset of any successful business. Our success will be generated through quality people taking pride in what they do. Empowered to be creative and motivated to outperform. 

 

3rd Products

Whether these are tangible products or delivered services, quality in everything we provide must be maintained at all times. A key to continued success is an ever-increasing standard of quality complimented by new ideas, creative products, research, development, and the commitment to stay on the Sales & Rental edge of technology.